Our Clients

BAR NONE the BEST Customer Service!

The biggest benefit of working with DotX is the local Customer Service Reps that answer quickly when you call or email

Unlike other IT companies, DotX can easily communicate between "regular" employee talk and "IT" talk.

If you are on the fence about choosing DotX as your IT firm, just know that they are friendly and knowledgeable about their industry with bar none the BEST customer service!

The FREEDOM to work anytime – Peace of Mind!

The biggest benefit is being able to reach an ACTUAL DotX Team Member 24/7. This gives us freedom to work at any time and peace of mind.

Managing an office full of IT is overwhelming for a non-IT person. DotX has made my life so much easier!

If you are looking for an IT firm – my advice as far as DotX is concerned, is JUST DO IT! They take the hard (IT) work off your plate!

QUICK and RELIABLE Service!

When we experience an IT problem – DotX explains the resolution in non-IT terms. And they NEVER suggest or charge for solutions that are not necessary.

They will work with you on your IT budget and offer the BEST solution for YOUR BUSINESS!

They offer GREAT customer service, knowledgeable technicians, and NO HIDDEN CHARGES!

DotX truly CARES about YOUR SUCCESS!

DotX gives us comfortable confidence that our IT services will NEVER be comprised! They are diligent at monitoring our operations 24/7.

IT problems will inevitably come up – but when they do – DotX is ALWAYS there immediately to fix the problem!

Go with DotX! They truly CARE about YOUR SUCCESS! They will always BE THERE FOR YOU!

DotX is Your IT PARTNER!

DotX has a very knowledgeable team, dedicated to taking care of their customers - day or night! It is a huge weight lifted off my shoulders knowing that they KNOW my business and always respond in a very reasonable amount of time.

DotX helps us with budgeting by tracking our IT inventory and the ages of our equipment. They are truly a PARTNER!

The DotX Team gets to know YOUR BUSINESS, they ensure you have the security, equipment, and licensing that is needed to allow your business to perform at its BEST!

Efficient, Communicative, and access – EXCELLENT!

There are so many benefits to working with DotX, I can’t narrow it down to only one. Communication and their availability are two of the biggest benefits. They keep us up to date on IT issues and we know that help is just a quick phone call away. We also know that any issue will be answered and resolved ASAP!

Unlike our previous IT providers, DotX does not make us feel like “just a number”. They have quick turnaround time and never push us off or delay our services.

If you are looking for an IT services company – problem solved, period - it’s a no brainer – GO WITH DOTX! They are EFFICIENT, Communicative, and provide EXCELLENT access to the entire team.

The BEST support staff in Columbus!

In my opinion, the strength of DotX lies within their Support Staff. I have met most members of their team and feel comfortable calling them and discussing any issues that my team or I is experiencing. Generally, any issue is resolved after one phone call.

Their pricing is reasonable, and they always go the extra step to ensure we are receiving the BEST possible price.

I encourage anyone looking for IT services – meet with DotX! They will listen to your concerns and provide VALUABLE advice and information.

TAILORED SOLUTIONS for YOUR Business!

IT resources are expensive. Finding qualified professionals is difficult. When we consider the ROI of using in-house labor or outsourced IT help – outsourced help made the most sense.

DotX will work with you to tailor a solution that fits your business. Unlike other companies that offer a take it or leave it model – DotX gives you FLEXIBILITY!

DotX has a unique approach to IT services, providing as much or as little help that you need. They can also help you plan should your company grow to a point where in-house IT staff is needed, augmenting staff while you grow.

EXCEPTIONAL Customer Service!

With DotX we never have to worry about the IT part of our business. They take that off our plate and that leaves us the ability to focus on our OWN business.

Their customer service is exceptional. Response time, how we are treated as a customer, and their IT expertise put them heads above other IT companies in the area.

Any company looking for an IT partner that values your company – CHOOSE DOTX!

Small Business Friendly!

It is hard to find a company in the IT service and support landscape that is what I consider “Small Business Friendly”. DotX is exactly that! My staff and I can now spend our time 100% on our business. We KNOW DotX is there to support our IT needs.

DotX accommodates every need – big or small and we never feel like we are bothering them when we need support. This is what the DO BEST! They simply TAKE CARE of their customers.

DotX is very reliable. If you are considering DotX, do yourself a favor and SIGN UP for services! You will quickly find out how easy they are to work with and get back your VALUABLE TIME so you can focus on your business.

PEACE OF MIND!

DotX has given our business peace of mind – knowing that our IT needs are taken care of. They are very quick to respond when needed.

DotX is a small business with great leadership that truly understands that their clients are their #1 asset.

EXTREMELY Responsive! Friendly AND helpful!

DotX takes the stress out of managing IT. Their team handles any and all computer-related issues that we have, with just one phone call or email.

The team at DotX is extremely responsive and takes care of all our technical needs in a timely manner. The entire team is friendly and helpful.

Switching to DotX for our IT support needs was one of the best decisions we’ve made. We never have to worry when there is an issue or problem – we KNOW that DotX has it covered!

SERVICE Oriented!

In my experience, DotX has EXCELLENT response time to any technical questions or issues that come up. Their IT professionals are well qualified and can handle any type of tech service needs.

The entire team is definitely SERVICE ORIENTED!

The grass truly is greener over here!

What I love about working with DotX is that SECURE feeling I have, knowing that is something goes awry with IT – it will be fixed quickly. DotX KNOWS their stuff!

When working with DotX, I don’t feel like I am working with a company that is going to troubleshoot their way through a problem. They are always confident in knowing the issue will be resolved.

The entire staff at DotX is just awesome – I have known most of them for several years – they are loyal and knowledgeable.

Trust me – your current IT provider is NOT doing the job as well as DotX will. There is no reason to be on the fence about engaging them. The grass truly is greened over here – you will not regret your decision!